You can request deletion of your Stetho account from the Stetho mobile app.

Stetho accounts are created by authorised administrators. Deleting your account will end your access to the Service associated with that account.

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How to delete your account in the app

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1. Open the Stetho app

2. Log in with your registered mobile number and OTP

3. Open Profile

4. Under Account, select Delete Account

5. Confirm that you want to request account deletion

After you confirm, your deletion request is submitted for processing. Account deletion is not always completed instantly at the moment you tap confirm.

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What happens after you request deletion

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Based on Stetho’s account-deletion process:

‍Your request is recorded

A deletion request is created for your account.

‍Access is revoked when deletion is processed

When the request is approved and processed, your login sessions are ended and you will no longer be able to sign in to that account.

‍Account status is updated / account data is removed according to the deletion type applied

Stetho may process deletion by deactivating and soft-deleting the account record, or by permanently removing certain account identity and profile records, depending on how the request is handled.

‍Some information may be retained

We do not claim that every piece of data is immediately and permanently erased in all cases. Related learning, assessment, enrolment, or operational records may remain in our systems where needed for legitimate educational, administrative, security, audit, or legal purposes. Offline files stored on your device are not automatically removed by account deletion; you should delete downloaded videos and PDFs from your device if you no longer need them.

‍You will lose access to app features tied to the account

This includes learning progress, bookmarks, continue-learning state, test history in the app, and offline content access through that account, once access ends.

If you change your mind before processing is completed, contact support as soon as possible. Restoration may not be possible after deletion has been fully processed.

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If you cannot delete your account through the app

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If you cannot log in, do not see Delete Account, or need help completing deletion, contact us:

•     Phone: +91 87967 74840

•     Email: support@stetho.co.in

Please include your full name, registered mobile number, and campus/student details (if available) so we can locate your account and assist with the deletion request.

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Related policies

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•  Terms of Use

•  Privacy Policy